Privacy Policy

Last updated: January 16, 2025

1. Introduction

XploreNetHub ("we", "our" or "the company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you use our services.

This policy complies with Brazil's LGPD (Law No. 13.709/2018) and applicable international data protection laws including the GDPR where relevant.

2. Information We Collect

2.1 Information You Provide

• Public IP addresses when you use our network analysis tools
• Contact information when you submit our contact form
• Language preferences and browser settings

2.2 Information Collected Automatically

• Tool usage data (execution time, test results)
• Device and browser technical information
• Navigation data through cookies and similar technologies
• IP address and approximate geographic location

3. How We Use Your Information

• Provide and improve our network analysis services
• Personalize your experience on the site
• Analyze tool usage for optimization
• Communicate updates and improvements
• Comply with legal and regulatory obligations
• Prevent fraud and ensure service security

4. Legal Basis for Processing

• Consent: When you accept cookies and policies
• Contract performance: To provide requested services
• Legitimate interest: To improve services and security
• Legal obligation: When required by law

5. Sharing Information

We do not sell or rent your personal data. We may share information only with service providers (e.g. Google Analytics), when required by law, to protect our rights, or with your explicit consent.

6. Cookies

We use cookies to remember language preferences, analyze site usage and improve functionality. See our Cookie Policy for details.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or destruction.

8. Data Retention

We retain personal data only as long as necessary for the purposes described, legal obligations or dispute resolution.

9. Your Rights

Under LGPD/GDPR you may request access, correction, deletion, portability, consent withdrawal or objection to processing of your data.

10. Children

Our services are not directed to anyone under 18. We do not knowingly collect data from minors.

11. International Transfers

Some providers may be located outside Brazil. We ensure adequate safeguards when transferring personal data internationally.

12. Changes

We may update this policy periodically. Significant changes will be communicated through the site.

13. Contact

• Email: privacidade@xplorenethub.com
• Contact page: https://xplorenethub.com/en/contact.html